If you cannot turn off or restart your iPhone 12 using the standard procedures, you can try a force restart, often known as a “hard reset,” which will not impact the information stored on your device. The iPhone 12 has three buttons that can be used to do this task.
Quick Overview How to Do the Process
- Hold down the Volume Up button for a few seconds and release it.
- Keep pressing and releasing the Volume Down button.
- Press and hold the Side button until the Apple logo appears.
You will see a slider to turn off the iPhone during this process. You should ignore it and keep holding down the Side button until the screen goes black. Once the restart has been completed, the Apple logo will appear, and the screen will activate again.
Using the force restart technique saves you from shutting down the iPhone completely, which requires many additional steps.
If you want to turn off your iPhone, head to the General section of the Settings app, scroll down to the bottom, and select the Shut Down option.
What Exactly Is a Forced Restart?
When your iPhone becomes unresponsive, it may not respond to screen taps and will not usually shut down. But all hope is not lost. To resolve this, force it to restart, which bypasses most of the typical software-powered iPhone shutdown routines and performs a hardware restart at a lower level.
A forced restart should be an uncommon occurrence intended exclusively for emergencies. Most of the time, you’ll want to shut down your iPhone usually. Also, do not confuse a forced restart with a factory reset. The forced restart you will undertake will not wipe any data from your iPhone.
More Troubleshooting Suggestions
If you tried the hard reset and still have problems, you may need to put your iPhone into recovery mode, and upgrade or factory reset it using iTunes (on Windows) or Finder (on Mac). Unfortunately, a factory reset erases all data on the iPhone. To keep your iPhone data safe in the future, make regular backups.
If your iPhone 12 frequently hangs, freezes, or has bugs, try updating to the most recent version of the iOS operating system. It may resolve any bugs you are experiencing. If you still have problems, contact Apple Customer Support and ask for help repairing or replacing your iPhone. Keep yourself safe out there!